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Bank Return - Georgia Bank 

  • Georgia Bank sends an email stating there is an ACH Return in the file 
    Bank Return - Georgia Bank_Screenclip 1
  • Login to FileZilla  
  • Select the ACH File > FromGBC 
  • In the bottom right corner select and double click the file return from today. This will open on a csv format. The top left corner of FileZilla will show the path/location to where the file is being downloaded. 
  • Bank Return - Georgia Bank_Screenclip 2

  • Open the .csv file on your computer 

    • The yellow highlighted is the client FEIN number – Check this in iSolved PRIME to see who the client is  
    • The green is the return amount  
    • These returns are from the IRS – Check the EFTPS batch provider to see if there was an error  

    Bank Return - Georgia Bank_Screenclip 3
  • Print a copy to Littleton - Bank Returns Georgia - All Documents 
  • Enter the return on the bank rec P&I spreadsheet for tracking purposes 
    • In Teams > Chats > Bank Rec Chats > Shared > P&I Totals.xlsx > Returns tab 

    Bank Return - Georgia Bank_Screenclip 4
  • Check in the EFTPS batch provider to see if there was a rejection to the client in the EFTPS batch provider registration.  
  • Send an email to the franchise letting them know of the return and return reason.  
    • If unsure of the reason you can also ask the franchise if there has been a change to the client FEIN and/or legal business name as it is with the IRS. Have them check with their client to verify.  
    • Ask for an SS4 
  • Once okay, if needed, resubmit the EFTPS registration and resubmit the payment through the Client Management > Taxes > Tax Adjustment Screen. 
    • $30.07 was the FUTA payment. This was verified on the Service Bureau Report > Tax Payment Analysis Report  

    Bank Return - Georgia Bank_Screenclip 5
  • Push out payment from the Tax Filing Management > Tax Payment Processing > Process Payments screen filtered to Adjustment Payment Process